The service department rocks. Very friendly.

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My husband found a Mustang online at Castle Ford that he wanted to see. We drove 2 hours see it and the car was ready for us. Samantha, our sales person, couldn't have been more accommodating. She was honest and told us she was a new sales person and if she didn't know the answer she would find out. The whole staff was so pleasant and helpful. My husband drove his Mustang GT home that afternoon. I would recommend this dealership to anyone looking for a used car.

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Excellent model suggestion. Excellent feature explanation. Excellent price offer. Excellent follow up. Excellent personal attention. Excellent readiness to take all the time necessary. Excellent reputation of sales rep.

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The guys at castle ford were very friendly and helpful. I didn't think I would be able to get rid of my gas guzzler and get into something economical but the guys at castle for were able to make it happen for me. Chris Bellamy went through the process quickly and effectively and I am very pleased with the service he provided.^^^^^ 4-2-2019 ^^^^^5-15-2019In the famous words of Paul Harvey, "And now, The Rest of the story."A week ago I was in an accident and my new car that I picked up from the guys here at Castle was totaled. I called Chris up and told him about it and asked if they could help me out. I can say Chris did. I looked at the inventory on line an found a couple cars that I liked. Took them for a test drive and while talking with Chris he showed me another car. Even though it wasn't what I went to look at I liked the deal they gave me on the car. Felix (the finance manager) got the approval and they set me up with a great warranty on the car and some free oil changes. The team over here at Castle Ford went above and beyond for me twice now and I can't thank them enough. If you need a car go talk to Chris. He is the man that will help you out. You can even tell him I sent you. I went from a 2012 F-150 to a 2018 Focus. The Focus got totaled in an accident and Chris and his team hooked me up with a new 2019 Fusion and an exceptional loan. This team is awesome. The only thing I didn't like is that I was told the other dealerships in the Castle Automotive group don't like to share their used inventory. The first car I found online and called Chris about was at another dealership and the other dealership wouldn't transfer it to Michigan City. But all in all and excellent service from the guys over at Castle Ford.

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Milt was great.... a long time friend.... very professional during and after the sale....would come back again ....the whole sale experience was one of the best ever....

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Great dealership would recommend. Very nice and up front. Appreciated how Blake help me with the buying forces and find the car that was fit for me.

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I bought a Lincoln MKZ that I saw on CarGurus.com I dealt with several different people on the telephone while negotiating the purchase, all of which were very nice and respectful. I flew to Michigan City, IN from South Carolina to pick the car up. They picked me up from the airport. My husband and I were treated very well and I am extremely happy with my purchase. The only reason I didn't give 5 stars - when I spoke about financing on the phone I was told an approximate interest rate with a good credit rating (mine is excellent), and when I signed the paperwork I discovered that the rate was much higher and there had been no communication with me concerning that. Overall, I would highly recommend this dealer, and you should request to see Milt - He was wonderful!

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I dread car shopping but Terry Morse was easy to talk to, he answered the many questions I had. He asked about my circumstances to get a feel for exactly what I needed and could afford. I did not feel pressured. I found the one for me here.

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I walked in at nine this morning to find a truck… A used truck. I found the perfect truck for me/us! The staff couldn’t have been more helpful! Showed me everything available… Talk frankly and openly about price… Shared with me all the options. Made recommendations. Showed me the car fax. It was a Marriage made in heaven. I walked out with the perfect used truck for me/us!

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